Ecommerce Back office Project Plan

Ecommerce Back-office Implementation Project Plan

1. Step 1: Please made a payment as per agreement for
   1. One Time Software Cost and
   2. Monthly Support Agreement Payment
2. Step 2 KYC: we need following details from customer – Expected Customer Response Time: 1 week
   1. Compulsory Items
      1. Company Name:
      2. Company Address:
      3. Contact Person / Point of Contact for Software:
         1. Cell:
         2. Email:
      4. Product List (Finish Goods, Raw Material, Packing Material, Semi Finish Goods) in excel as per our format Download from Here
      5. Customer List in excel as per our format Download from Here
      6. Supplier List in excel as per our format Download from Here
      7. Your Country:
      8. Tax requirement (S/TAX / VAT) – for example all your invoice required tax option
      9. Godown: are you manging multiple Godowns or single Godown?
      10. Do you need virtual Godown / physical location / venue etc for managing Godown?
      11. Are you a wholesaler or retailer?
      12. POS required or not – if you are selling from your outlet directly then you need this
      13. Integration Requirements
          • List of Ecommerce platforms you want to integrate with their user id and password
          • List of Logistics partners you want to integrate with their user id and password
      14. PRODUCTS SKUS ARE SAME IN BOTH SIDES IN CRM AND SHOPIFY WEBSITE
   2. Optional but recommended
      1. Soft copy of your logo
         • Most of the time your printer or your designer can provide this
      2. Your current Invoice Copy
      3. Your current Receipt Format
      4. Any Other Document Printout e.g.
         1. Stock Transfer
         2. GRN
         3. PO
         4. SO
         5. DC
      5. Any Report which you are making in excel
      6. Copy of reports which are must (if any)
   3. Optional
      • users list – who are using the ERP / CRM / Software
        • with their access rights or roles e.g., Accountant / Operator / Manager / Admin etc
      • Chart of account as per our format Download from Here
        1. Banks List
        2. Expense List
      • Godown List
      • Employee List – for payroll module
      • Stax / NTN
3. Step 3 Basic Setup: We will setup your ERP: Expected Response Time: 3 Days
4. Step 4 Your Data: we will import the information provided by you: Expected Response Time: 3 Days
5. Step 5 Integration: as per your requirements: Expected Response Time: 7 Days
6. Step 6 Training: Training Sessions as per your agreement: Expected Duration 2 Weeks – Approx 3-4 Training Sessions
   • Online Training on Any Desk
   • Training on our premisses
   • On Site Training
   • Video Training
7. Step 7 Trial Run: Trial Run – Expected Duration 4-6 Weeks
   • Customer will require to check day to day activates and cross check reports with manual records or with old systems
8. Step 8 Go Live Preparation: Go Live Preparation – Expected Duration 2-4 Weeks
   1. Customer will provide opening balances of
      • their customers
      • suppliers
      • banks etc
      • products / inventory
   2. BOM Bill of material / Recipe required if you are selling value added products
9. Step 9 Parallel Run: Most of the time it is not required – Parallel Live Run with existing system (Optional) 1-2 Months
10. Step 10 Go Live: Go Live and close old system – only use them for old records

Step		Start Dt	Days	Est Dt	Actual Dt	Remarks	Customers
Step 1	payment		1
Step 2	KYC		3
Step 3	Basic Setup		3
Step 4	Your Data		3
Step 5	Integration		7
Step 6	Training		28
Step 7	Trial Run		28
Step 8	Go Live Preparation		28
Step 9	Parallel Run		30
Step 10	Go Live		30
	Total Plan days

• Prevent wrong dispatch feature requirements
  • Prevent dispatching of wrong items using QR Code Technology – Improves your online brand reputation – Saves return cost and marketing cost – Create trustworthy image for your customers – saves approx 2 million
  • Hardware requirement (obviously need to purchase)
    • Label Printer
      • TSC-TTP-244 Pro recommended 
      • Price approx Rs 35k or USD 160
      • QR label for selling items
    • printer cartage
      • Price approx Rs 1k or USD 5
    • Label Sticker Roll
      • recommended size: 38mm x 28 mm
      • Price approx Rs 1200 or USD 5.5 per roll
    • 2D Barcode Scanner OR QR code scanner
      • Price approx Rs 15k to 40k or USD 65 to USD 178
      • Minimum 1 for Dispatch
      • 1 for POS (optional)
  • How it works
    • System Received order Through
      • Phone / Whatsapp and punch into Sales Order
      • Order from website / daraz / shopfiy etc are sync automatically into out system
      • Dispatch Department view the pending orders and need to dispatch
        • he selects the order and items needs to dispatch are shown on screen
        • he need to pick the item and then scan the item which verifies that hi pick the correct item
        • once verified then he can print the dispatch slip / order slip and logistics partner slips
        • he can pack the order or forward the slip with item to packing person
• Auto Activate / Deactivate products:
  • to make it works SKU must be unique and same on every platform
• Notify Customers to SMS / Email / Whatsapp:
  • For SMS You need to purchase Branded SMS package
  • For Whatsapp you need to purchase Whatsapp gateway package from us